Who this policy covers
This Privacy Policy applies to MechaTraining LLC and the services identified above, including the Android application with package name com.mechatraining.cncmrtutor. Mech CNC Mill is an educational simulation companion. It does not control physical CNC equipment.
Information we process
Account and contact information
Name, email address, organization, user profile, language preference and communications submitted to us.
License and authentication information
Account status, license plan and dates, verification status, protected password credentials, session identifiers and security tokens.
Training and simulator records
Course enrollment, module progress, quiz and lab activity, simulator events, completion status, submission identifiers, verification hashes and safety evidence.
Device and security information
Browser or app session information, device or browser trial token, IP-derived security hashes, request timestamps and limited technical logs used for security and reliability.
Payment information
If paid services are enabled, payment details are processed by the payment provider. MechaTraining stores transaction, customer and subscription references rather than complete card numbers.
Files selected by the learner
G-code, tool, material and machine files selected for simulation are normally processed in the browser or app. They are not uploaded unless a feature clearly asks the user to submit them.
Camera and augmented reality
The Android XR companion requests camera access so Google ARCore can detect horizontal surfaces, establish tracking and place the synchronized CNC model in the user's environment. Camera frames are processed on the Android device for augmented-reality functionality. MechaTraining does not record, store or upload camera video or photographs through this feature.
The companion exchanges temporary pairing credentials, connection status, placement and tracking events, permitted control requests and compact CNC machine state with the secure relay. Classroom Casting is read-only; Individual Control allows only the supported commands authorized by the desktop simulator.
How we use information
- Create and secure accounts, licenses and authenticated sessions.
- Provide the simulator, Academy courses, XR pairing, classroom casting and individual-control features.
- Record training progress and generate verifiable educational evidence.
- Send account, license, security, support and service communications.
- Prevent duplicate trial abuse, automated attacks, fraud and unauthorized access.
- Maintain reliability, troubleshoot failures and improve the training experience.
- Process purchases and comply with legal, tax and contractual obligations when applicable.
MechaTraining does not sell personal information and does not use the Android camera for advertising.
Retention and security
Account, license and training records are retained while needed to provide the service and preserve legitimate educational records. Transaction and security records may be retained when necessary for fraud prevention, dispute resolution, accounting or legal compliance. Security rate-limit records expire automatically after their configured protection windows. A browser trial token may remain on the browser for up to one year to prevent repeated free-trial abuse.
Phone XR pairing credentials and compact machine state are temporary. The current relay expires a pairing session no later than two hours after creation and deletes its session storage at expiration. Camera images are not retained by MechaTraining.
We use HTTPS, restricted access, cryptographic hashing, expiring tokens, rate limits and other administrative and technical safeguards. No system is completely secure, so users should protect their credentials and report suspected misuse.
Your privacy choices
Depending on applicable law, users may request access, correction, deletion or a copy of personal information, or object to certain processing. Camera permission can be denied or revoked in Android settings; without it, the XR placement experience cannot operate. Users may also sign out and close active simulator or XR sessions.
Request account and data deletion
This form provides the external account-deletion pathway for MechaTraining and Mech CNC Mill. Submit the registered email address. We will verify control of that address before deleting the account and associated personal data.
Deletion includes the account profile, authentication records and personal data associated with the account. Limited transaction, security or legal records may be retained when required for fraud prevention, accounting, dispute resolution or applicable law. Those retained records are isolated from normal account use and deleted when no longer required.
Children
MechaTraining's services are designed for higher education, workforce training, instructors and industrial professionals. They are not directed to children under 13. Institutions using the service with younger learners are responsible for obtaining any authorization required by applicable law and for contacting MechaTraining before deployment.
Contact and policy updates
MechaTraining LLC is based in Kentucky, United States. Privacy and data requests can be sent to support@mecha-training.com.
We may update this policy as the products, providers or legal requirements change. Material changes will be identified by a new effective date on this page.